Find out how to deal with conflict, manage unhappy customers, and become the kind of mentor people actually want to learn from.
L
Learning Curve Group
Team Leading
0 hours
HR & Leadership
Online
Skills covered in this course
team leading principles
leadership approaches
customer problem solving
coaching and mentoring
personal development planning
Develop your people management skills and increase your confidence to successfully lead a team
Leadership comes in lots of different shapes. And when you find your own style, you can genuinely make a difference for years. This online Level 2 Team Leader course is here to build your confidence and give you practical skills for leading people well, even when things get challenging.
You’ll cover the basics of leading a team, learn how to use different leadership approaches to support performance, and discover how to motivate team members so they can do their best work.
Is This Course Free?
This programme is funded through the government’s Adult Skills Fund, so you might be able to study at no cost. Funding depends on whether you meet the eligibility requirements listed below. If you don’t qualify, you can still enrol by using the ‘Buy Now’ button above.
Fully Accredited Course
The course is accredited by NCFE CACHE, an educational charity that’s been helping learners for more than 170 years. NCFE is recognised by the UK Department for Education and is regulated by Ofqual.
Progression Opportunities
This course can support roles such as: Business Project Manager (£22,000 to £70,000) Catering Manager (£19,000 to £40,000) Construction Manager (£27,000 to £65,000)
How Long is the Course?
You’ll complete this course in seven weeks. We call our online courses ‘flexible learning’ because they’re built to fit around your job and home life. Once you’re enrolled, you’ll see all your deadlines in your online learning platform so you always know what’s next and you can stay on track.
The course is split into eight units:
- Principles of team leading
- Understanding business
- Understanding how to share work-related information
- Understanding how to deliver customer service and sort out problems
- Understanding how to build positive working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
What will I learn?
The course is split into eight units:
- Principles of team leading
- Understanding business
- Understanding how to share work-related information
- Understanding how to deliver customer service and sort out problems
- Understanding how to build positive working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
Eligibility Criteria
Because this course is funded by the government, you’ll need to meet the requirements below if you want to study for free:
- You must currently live in England
- You must be aged 19 or over
- You must not be enrolled on an apprenticeship
Depending on where you live, additional criteria may apply. If you sign up and then don’t finish or you withdraw from the course, there will be a £125 cancellation fee. This is used to cover administration costs.
Not eligible?
No problem, you can still purchase the course and get started today. Flexible payment options are available.
[
{
"value": "69%",
"description": "of managers say they find it tough to communicate with their employees."
},
{
"value": "88%",
"description": "of people who are happy with their managers are also satisfied with their jobs."
},
{
"value": "35%",
"description": "of people who left their jobs felt their managers didn’t really care about them."
},
{
"value": ">£30k",
"description": "is often what it can cost to replace one staff member."
}
]
Masterclasses
Sometimes you may be asked to join mandatory online masterclasses connected to your programme.
Enrolment Paperwork
You might need to complete and send back enrolment documents that are emailed to you by the college or training provider, so your enrolment can be confirmed.
Studying made simple!
We try not to overcomplicate things. That’s why our courses are built to be manageable alongside your work and your family life. Straightforward, flexible, and focused on helping you move forward.
[
{
"title": "Submit your enrolment form",
"description": "Once you submit, you’ll get immediate access to start your course."
},
{
"title": "We'll start processing your funding application",
"description": "A tutor will be there to support you. You can reach them through phone, text, or email."
},
{
"title": "You'll receive text reminders when your work is due",
"description": "Your tutor will mark your work and send it back to you within 7 days."
},
{
"title": "Submit your work",
"description": "When you’ve finished the course, we’ll arrange your certificate application. It will be posted to your home address within 6 months of completing your course."
}
]
Need support enrolling?
If you want a hand with your enrolment, or you’d rather double-check that this is the right course for you, just pop your details in the form below. Someone from the team will get back to you.
Certification Process
1
Complete all the classes
Attend classes, ask questions, and finish your homework. We check your activity and support your learning journey every step of the way.
2
Get the Summary Notes
Receive high-quality supporting documents, summary notes, and recommended readings. Ensure you have access to all tools and resources.
3
Complete 100% Impact
Complete the final assessment to validate your learning. Earn your certificate and share your achievement with your professional network!
Free
This Course Includes:
Level Access
0 hours of Content
Certificate of Completion
English
Get Certified
Add value to your profile
Official Certificate
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