We’re here to support housing professionals across England in gaining the right qualifications to meet the Social Housing (Regulation) Act 2023 expectations, and to show how their day-to-day work meets professional standards in the sector.
Level 5 Diploma in Housing
Skills covered in this course
Course Overview
This qualification takes a close look at the topics that matter most for senior roles in housing. You’ll cover ethical working, leadership, management, and strategic business planning, along with housing in its wider setting and how to build and manage relationships.
Putting the focus on these areas helps you develop deeper, more practical technical understanding for housing work at a management level. In other words, you’re not just learning theory. You’re learning what helps you do the job well.
You’ll also get a clearer view of your own organisation and how the wider housing industry works. That gives you the confidence to carry out your role as a housing practitioner, with the knowledge and skills you need to
take charge and guide others within the sector.
The qualification is fully aligned with the new Conduct and Competency framework, so you’re meeting the current professional and regulatory expectations.
Fully Accredited Course
You’ll study an accredited course, recognised by the Chartered Institute of Housing, the main professional body for people working in housing. The CIH received a Royal Charter back in 1984.
Progression Opportunities
After you complete this Level 5 certificate, you can apply to become a certified practitioner member of CIH.
How Long is the Course?
This course runs for twelve months. We call our online courses “flexible learning” because you can complete them alongside your work and home commitments. Once you’re enrolled, your online course platform will show all course deadlines clearly, so you can stay on track.
How will I study?
Our online courses are designed to be flexible, so they work around your other responsibilities. You’ll get access to our online learning platform, and you’ll work through your assessments with help and guidance from a subject specialist tutor.
The course is made up of 7 units:
- Ethical Practice in Housing
- Leadership and Management in Housing
- Strategic and Business Planning for Housing
- Housing in Context
- Managing Partner Relationships in Housing
- Customer Focused Housing Services and Communication
- Professionalism in Housing
What will I learn?
The course is made up of 7 units:
- Ethical Practice in Housing
- Leadership and Management in Housing
- Strategic and Business Planning for Housing
- Housing in Context
- Managing Partner Relationships in Housing
- Customer Focused Housing Services and Communication
- Professionalism in Housing
How to enrol
Buy this course and begin your learning journey today. Flexible payment options are available.

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{
"value": "5.5%",
"description": "increase in rental prices over the last 12 months"
},
{
"value": "1600",
"description": "the approximate number of UK housing associations"
},
{
"value": "278k",
"description": "UK households facing the risk of homelessness"
},
{
"value": "259",
"description": "fire-related deaths in the UK in '23-'23"
}
]
Need support enrolling?
If you’d like help getting started, or you just want to double-check that this course is the right fit, share your details below and someone from the team will get back to you. If you prefer, you can also call us on 01388 741336.
Certification Process
Complete all the classes
Attend classes, ask questions, and finish your homework. We check your activity and support your learning journey every step of the way.
Get the Summary Notes
Receive high-quality supporting documents, summary notes, and recommended readings. Ensure you have access to all tools and resources.
Complete 100% Impact
Complete the final assessment to validate your learning. Earn your certificate and share your achievement with your professional network!
This Course Includes:
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