We’re here to support housing professionals across England to achieve the qualifications needed to meet the Social Housing (Regulation) Act 2023 requirements, and to show that their day-to-day work is backed by strong professional practice.
L
Learning Curve Group
Level 3 Certificate in Housing Practice
0 hours
Teaching & Education
Online
Skills covered in this course
Housing system
Professional practice skills
Customer service approaches
Anti-social behaviour handling
Rental income management
Course Overview
Housing Practice is a work-focused subject area. To do it properly, you need a solid base of knowledge, understanding, and practical skills for working in housing, usually with a customer service angle.
Through this qualification, you’ll build up the technical understanding you need, plus learn a wide range of practical, front-line housing approaches at an operational level. You’ll also explore specialist areas, including housing topics, plus the key policy and legal side of the sector.
The goal is to help you perform confidently in a front-line role and to prepare you for further study, including moving on to level 4 qualifications.
View Course PDF
Course Overview Housing Practice is a work-focused subject area that calls for the right knowledge and practical know-how for the housing environment, with customer service being a big part of it. This qualification helps you build technical understanding alongside a variety of real front-line housing practices, taught at an operational level. You’ll cover specialist topics across housing, as well as the policy and legal matters that sit underneath the work. The course is designed to get you ready for front-line duties and support your next steps into further study at level 4. View Course PDF
Fully Accredited Course
This course is accredited by the Chartered Institute of Housing (CIH), the leading professional organisation for people working in housing. CIH received a Royal Charter in 1984.
Progression Opportunities
Once you complete this Level 3 certificate, you can apply to become a certified practitioner member of CIH.
How Long is the Course?
You’ll study for 24 weeks. We call our online courses “flexible learning” because they’re built to fit around your job and home life, not the other way around. After you enrol, all your deadlines will be listed in your online learning platform so you can see exactly what’s coming next and stay on track.
The course covers 8 units:
- The Housing System
- Professional Practice Skills for Housing
- Customer Service for Housing
- Dealing With Anti-social Behaviour in Housing
- Delivery of Housing Services
- Housing Repairs and Maintenance Services.
- Occupancy, Tenure and Lettings
- Rental Income Management
What will I learn?
The course covers 8 units:
- The Housing System
- Professional Practice Skills for Housing
- Customer Service for Housing
- Dealing With Anti-social Behaviour in Housing
- Delivery of Housing Services
- Housing Repairs and Maintenance Services.
- Occupancy, Tenure and Lettings
- Rental Income Management
How to enrol
You can buy this course now!
There are flexible payment options available, including interest-free instalments with Klarna.
[
{
"value": "5.5%",
"description": "increase in rental prices over the past 12 months."
},
{
"value": "1600",
"description": "the approximate number of UK housing associations."
},
{
"value": "278k",
"description": "UK households estimated to be at risk of homelessness."
},
{
"value": "259",
"description": "fire-related deaths in the UK in '22-'23"
}
]
Studying made simple!
We don’t want the process to feel any harder than it needs to. That’s why our courses are built to work around your schedule, whether you’re balancing work, family, or both.
[
{
"title": "Submit your enrolment form",
"description": "You’ll get immediate access so you can start your course right away."
},
{
"title": "We’ll start processing your funding application",
"description": "A tutor will be assigned to guide you throughout the course. You can reach them by phone, text, or email."
},
{
"title": "You'll receive text reminders when your work is due",
"description": "Your work will be reviewed by your Tutor and sent back to you within 7 days."
},
{
"title": "Submit your work",
"description": "When you’ve finished your course, we’ll apply for your certificate. It will be posted to your home address within 12 weeks of completing the course."
}
]
Need support enrolling?
If you’d like help with enrolling, or you want to double-check that this is the right course for you, just complete the form below. A member of our team will get back to you.
What will I learn?
This course has five units
Developing counselling skills
Theoretical approaches in the use of counselling skills
Working ethically with counselling skills
Counselling skills and diversity
Counselling skills and personal development
Certification Process
1
Complete all the classes
Attend classes, ask questions, and finish your homework. We check your activity and support your learning journey every step of the way.
2
Get the Summary Notes
Receive high-quality supporting documents, summary notes, and recommended readings. Ensure you have access to all tools and resources.
3
Complete 100% Impact
Complete the final assessment to validate your learning. Earn your certificate and share your achievement with your professional network!
Free
This Course Includes:
Level Access
0 hours of Content
Certificate of Completion
English
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Add value to your profile
Official Certificate
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