In this Level 2 course, you can refresh your skills and get clear on the key basics that make information sharing work properly.
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Learning Curve Group
Level 2 Information, Advice, or Guidance (IAG) Course
0 hours
Teaching & Education
Online
Skills covered in this course
communication techniques
interpersonal skills
information management
lawful information sharing
group interaction
Course Overview
Many organisations rely on staff being able to provide information, advice or guidance (IAG) that is both accurate and easy to understand. Just as important is knowing what you can share, and doing it in a way that stays professional and legal. This course looks at practical ways to communicate, how to build strong interpersonal skills, and how group situations can affect what happens. You will also learn how to keep, access and manage information properly so your approach meets legal requirements.
There are lots of services that offer IAG on topics like: careers and employment, education and training, money matters such as debt, loans, mortgages and savings, childcare options, housing options, health care, disability, and support for drug or alcohol addiction.
Course Overview Many businesses depend on staff being able to share information, advice or guidance (IAG) that is clear, correct and actually useful. They also need to understand what they’re allowed to pass on, both legally and professionally. In this course, you’ll work on communication approaches, strengthen your interpersonal skills, and explore how different group settings can change the way people interact. You’ll also learn how to store and retrieve information in a way that aligns with the law. There are many organisations that provide information, advice or guidance services on issues such as: careers and employment, education and training, financial advice on issues such as debt, loans, mortgages and savings, childcare options, housing options, health care, disability, drug or alcohol addiction.
Is This Course Free?
This course is supported through the government’s Adult Skills Fund, so you may be able to study without paying. You can check the funding eligibility details below. If you don’t qualify for funding, you can still enrol by clicking the “Buy Now” button above.
Fully Accredited Course
This course is accredited by NCFE CACHE, an education-focused charity with more than 170 years of experience. NCFE is recognised by the UK Department for Education and is regulated by Ofqual.
Progression Opportunities
Completing this course can be a helpful step towards roles like: School Business Manager (£25,000 to £55,000) Business Analyst (£30,000 to £70,000) Horticultural Manager (£18,000 to £40,000)
How Long is the Course?
The course takes seven weeks to complete. We call our online courses “flexible learning” because they’re built to fit around your work and home commitments. Once you’ve joined, you’ll be able to see all your deadlines inside your online learning platform so you know exactly what’s coming next.
This course is split into 7 units:
- Look at different communication techniques
- Unpack how values, attitudes and beliefs shape interactions
- Build your skills for working with others
- Learn ways to explore information, advice or guidance
- See how group interaction can be used effectively
- Manage information, including storage and retrieval
- Understand what it means to comply with the law
What will I learn?
This course is split into 7 units:
- Look at different communication techniques
- Unpack how values, attitudes and beliefs shape interactions
- Build your skills for working with others
- Learn ways to explore information, advice or guidance
- See how group interaction can be used effectively
- Manage information, including storage and retrieval
- Understand what it means to comply with the law
Eligibility Criteria
This course is funded by the government. To be eligible to study for free, you must meet these requirements:
- You currently live in England
- You are aged 19 or over
- You are not enrolled on an apprenticeship
You might need to meet additional conditions depending on where you live. If you enrol and then do not complete the course or withdraw, there is a £125 cancellation fee. This helps cover administration costs.
Not sure you meet the criteria?
Go ahead and purchase the course so you can get started today. Flexible payment options are available.
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"value": "80%",
"description": "of Ofsted inspections mentioned a need to improve IAG"
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{
"value": "64%",
"description": "of students believe the best IAG often comes from friends or relatives"
},
{
"value": "2009:",
"description": "the government introduced the IAG strategy."
},
{
"value": "150k",
"description": "people were looking for crisis support for the first time in 2022."
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Masterclasses
Sometimes you may need to join compulsory online masterclasses as part of your programme.
Enrolment Paperwork
You may be asked to fill out enrolment documents and send them back by email from your college or training provider, so we can confirm everything is in place.
Studying made simple!
We’d rather keep things simple than overcomplicate them. That’s why our courses are built to work around your schedule, including your job and family life.
[
{
"title": "Submit your enrolment form",
"description": "Once you’ve completed it, you’ll get instant access to start your course"
},
{
"title": "We'll start processing your funding application",
"description": "A tutor will be assigned to guide you through the course. You can reach them by phone, text or email"
},
{
"title": "You'll receive text reminders when your work is due",
"description": "Your Tutor will mark your work and send it back to you within 7 days."
},
{
"title": "Submit your work",
"description": "When you finish the course, we’ll request your certificate. It will be posted to your home address within 6 months of completing."
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]
Need support enrolling?
If you’d like help with enrolment, or you want to double-check that this is the right course for you, pop your details in below and someone from the team will get back to you.
What will I learn?
This course has six units
How autistic people process sensory information
The characteristics that may be present in autistic individuals
The conditions that commonly occur with autism
Common misconceptions surrounding autism
How speech, language and communication may differ in autistic people
How legislation and guidance underpins support
Certification Process
1
Complete all the classes
Attend classes, ask questions, and finish your homework. We check your activity and support your learning journey every step of the way.
2
Get the Summary Notes
Receive high-quality supporting documents, summary notes, and recommended readings. Ensure you have access to all tools and resources.
3
Complete 100% Impact
Complete the final assessment to validate your learning. Earn your certificate and share your achievement with your professional network!
Free
This Course Includes:
Level Access
0 hours of Content
Certificate of Completion
English
Get Certified
Add value to your profile
Official Certificate
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